Below is a list of possible denial codes, along with additional information.
You can get live translations for each of these items by calling the GET /translation/denial-code/{code} endpoint
MAX_AMOUNT_EXCEEDED
Defacto has reached its financing limit for this company. Please finance another invoice.
MAX_AMOUNT_EXCEEDED_BUYER
Defacto has reached its financing limit for this customer. Please finance another invoice.
MAX_AMOUNT_EXCEEDED_SELLER
Defacto has reached its financing limit for this supplier. Please finance another invoice.
MAX_AMOUNT_EXCEEDED_BORROWER
The amount is superior to your available balance.
BUSINESS_NOT_REGISTERED
Defacto cannot finance this company. Please finance another invoice.
NOT_REGISTERED_SELLER
Defacto cannot finance this supplier. Please finance another invoice.
NOT_REGISTERED_BUYER
Defacto cannot finance this customer. Please finance another invoice.
BUSINESS_NOT_DIFFUSIBLE
Defacto cannot finance this company because it has no publicly accessible data. Please finance another invoice.
NOT_DIFFUSIBLE_BUYER
Defacto cannot finance this customer because it has no publicly accessible data. Please finance another invoice.
NOT_DIFFUSIBLE_SELLER
Defacto cannot finance this supplier because it has no publicly accessible data. Please finance another invoice.
REMOVED_FROM_COMMERCIAL_REGISTER_BUSINESS
Defacto cannot finance this company because it has been removed from the Trade Register. Please finance another invoice.
REMOVED_FROM_COMMERCIAL_REGISTER_BUYER
Defacto cannot finance this customer because it has been removed from the Trade Register. Please finance another invoice.
REMOVED_FROM_COMMERCIAL_REGISTER_SELLER
Defacto cannot finance this supplier because it has been removed from the Trade Register. Please finance another invoice.
REMOVED_FROM_COMMERCIAL_REGISTER_BORROWER
Defacto cannot finance your company anymore because it has been removed from the Trade Register.
BUSINESS_LEGAL_FORM_NOT_ELIGIBLE
Defacto cannot finance this company because of its legal structure . Please finance another invoice.
LEGAL_FORM_NOT_ELIGIBLE_BUYER
Defacto cannot finance this customer because of its legal structure . Please finance another invoice.
LEGAL_FORM_NOT_ELIGIBLE_BORROWER
Defacto cannot finance your company anymore because of its legal structure.
BUSINESS_INSOLVENCY_PROCEDURE_EXISTS
Defacto cannot finance this company because it is or was in a business insolvency procedure. Please finance another invoice.
INSOLVENCY_PROCEDURE_EXISTS_BORROWER
Defacto cannot finance your company anymore because it is or was in a business insolvency procedure.
INSOLVENCY_PROCEDURE_EXISTS_BUYER
Defacto cannot finance this customer because it is or was in a business insolvency procedure. Please finance another invoice.
INSOLVENCY_PROCEDURE_EXISTS_SELLER
Defacto cannot finance this supplier because it is or was in a business insolvency procedure. Please finance another invoice.
BUSINESS_NOT_REGISTERED_TO_RCS
Defacto cannot finance this company because it is not registered on the Trade Register. Please finance another invoice.
BUSINESS_UNKNOWN
Defacto cannot finance this company. Please finance another invoice.
BUSINESS_UNKNOWN_BUYER
Defacto cannot finance this customer. Please finance another invoice.
BUSINESS_UNKNOWN_SELLER
Defacto cannot finance this supplier. Please finance another invoice.
TOO_LONG
Invalid dates in the loan request: duration is too long. Max duration is 120 days.
INVOICE_COMPLIANCE_ISSUE_DETECTED
Invoice does not meet Defacto’s requirements.
BUSINESS_COMPLIANCE_ISSUE_DETECTED
Defacto’s financing service cannot address your needs due to its eligibility criteria.
AMOUNT_SUPERIOR_TO_AVAILABLE_BALANCE
The amount is superior to your available balance.
DEPRECATED_LATE_REPAYMENT
Financing to this business was suspended due to late repayments.
DPD_15_LATE_REPAYMENT_BUYER
Financing to this customer was suspended due to late repayments. Please finance another invoice.
DPD_15_LATE_REPAYMENT_SELLER
Financing to this supplier was suspended due to late repayments. Please finance another invoice.
DPD_15_LATE_REPAYMENT_BORROWER
Financing was suspended due to late repayments. Please repay late loans as soon as possible.
BUSINESS_INSOLVENCY_PROCEDURE_UNKNOWN_STATUS
Could not determine if the business is in a insolvency procedure. Please finance another invoice.
BUSINESS_REGION_NOT_COVERED
The business is registered in a country we are not covering yet. Please finance another invoice.
REGION_NOT_COVERED_BUYER
This customer is registered in a country we are not covering yet. Please finance another invoice.
REGION_NOT_COVERED_SELLER
This supplier is registered in a country we are not covering yet. Please finance another invoice.
NEED_BANKING_INTEGRATION
To evaluate your eligibility and credit limit, please connect your main bank(s) account(s).
EXCEEDED_PARTNER_CREDIT_LINE
We are experiencing a temporary issue. Please try again later.
DOES_NOT_MATCH_ELIGIBILITY_CRITERIA
Defacto’s financing service cannot address your needs due to its eligibility criteria.
INVOICE_ALREADY_FINANCED
This invoice has already been completely financed. Please finance another invoice.
OUTDATED_INVOICE
This invoice cannot be financed because it’s due by more than 3 months or was issued more than 6 months ago. Please finance another invoice.
COUNTRY_CAPPING_EXCEEDED
Defacto has temporarily reduced the issue of new loans in your country. Please try again later.
LOW_CASH_BALANCE
Your bank account balance is insufficient at the moment. If you have cash coming in, re-submit this request when the funds appear in your account.